Deleting your Evercast account is permanent—you can’t undo it. Please read this article before you continue.
What happens when you delete your account
- You can’t sign in anymore. We turn off your password, multi-factor authentication (MFA), and any social sign-in, like Google.
- You lose access to all rooms. We remove every room invitation you had.
- We remove your roles. This includes room, organization, and admin roles.
- We remove your credit assignments.
- It’s immediate and permanent. There’s no grace period, and our support team can’t restore your account or your access.
Step 1: Delete your rooms
First you have to delete any rooms where you are the room owner.
- Go to your dashboard. You can see all the rooms you have access to there.
- Find a room you own, click the “three dots” button on the room tile, and select Delete room. Continue for any other rooms where you are the room owner.
- You’re now ready to delete your account.
You can’t restore a deleted room. Before deleting it, please make sure your team doesn’t use this room. This will permanently delete a room and any information tied to it.
For more information on room deletion, see Create or delete a room.
Step 2: Delete your account
You can delete your account from the web app.
- From a web browser, sign in to Evercast.
- Click on your name initials in the top right, and select Account.
- In the Account settings window, select Delete account.
- Read the confirmation window, then click Continue.
- Type DELETE in the box, then click Delete.
We will send you an email to confirm that we deleted your account.
Frequently asked questions
Can I sign up again with the same email?
Yes. You can create a new Evercast Studio account with the same email address at any time, just like a new user. This will be a brand-new account without access to your old rooms, invitations, roles, and credits. If you need access to a room again, ask the room owner to invite you.
Can I undo the deletion?
No. You can sign up again with the same email, but you get a new, empty account.
I can’t delete my account. What do I do?
Make sure you delete every room you own first. If you still can’t delete your account, contact our support team.