If you're hearing what sounds like two audio streams playing at the same time, it means audio from your workstation speakers (e.g. from Avid/Premiere/other media player) is bleeding back into the live Evercast room via your microphone.

There are three ways to solve this issue:

1. Use a push-to-talk microphone

This will ensure that participants only hear you when you are speaking.

2. Wear headphones

This should prevent feedback issues.

3. Manually mute

If you are streaming content and not talking, you can mute yourself using the Mic button on the toolbar. Click it again to turn the mic back on.

Here's how to mute or unmute in the Evercast desktop app:

Here's how to mute or unmute in Evercast for Chrome:

If you are joining a room with two devices, such as a computer for the stream and an iPhone/iPad for the video conference, you can mute the audio from the iOS device and listen only to sound from the computer speakers.

Here's how to mute or unmute in the iOS app:

If you hear feedback while video conferencing, it may be that the sound from someone's speakers is routing back into the room through their microphone. You can discover the offending participant by having everyone mute their microphones individually until the issue stops. Whoever is causing feedback should either use headphones or mute when they aren't talking.

Feedback inside the room can also be caused by two participants in the same location. Either ask the participants to move farther from each other, or have one of the participants mute both their mic and speakers. That way, you will hear both participants through one mic.

Here's how to turn off your speakers in the Evercast desktop app:

Here's how to turn off speakers in Evercast for Chrome:

The desktop app has four levels of noise suppression for your mic. You can access this from the microphone dropdown menu in the lobby:

From within a live room, go to your name at the top right and choose Device settings.

In the Device settings menu, click on the microphone dropdown:

Then select your preferred level of noise suppression.