What's new in Evercast Cloud – Evercast Help Center

Release 4.28 (April 30, 2026)

Here’s the latest:

What's new

We updated our sign in system.

Bug Fixes

Fixed: We corrected an issue with disabling MFA.
Fixed: We improved the user experience for MFA rooms in Do Not Disturb mode.

Release 4.27.1 (March 31, 2026)

Here’s the latest:

What's new

We increased our error handling for the platform.

Release 4.27.0 (March 29, 2026)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

We updated our database.

Release 4.26.0 (March 16, 2026)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

You can now enable single frame forensic watermarking. This feature provides stronger protection for proprietary and pre-release content, by placing invisible identifiers into each frame of video.

Bug Fixes

Fixed: We improved the process for permission managers to delete a room.
Fixed: We improved recording playback.

Release 4.25.2 (February 3, 2026)

We're always working to improve your experience on Evercast. Here’s the latest:

Bug fixes

Fixed: We made backend fixes to authentication and server assignment.

Release 4.25.1 (January 21, 2026)

We're always working to improve your experience on Evercast. Here’s the latest:

Bug fixes

Fixed: We updated the password reset flow for legacy accounts.

Release 4.25.0 (January 15, 2026)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

We improved the stability of the platform.
We updated our multi-factor authentication.

Release 4.24.0 (December 29, 2025)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

We increased the security of the Forensic Watermarking and chat features.

Known issue: Users on Safari, FireFox, and iPad web app (not iOS app) will not be able to view watermarked streams. We will add this functionality soon.

Bug fixes

Fixed: We corrected an occasional error with stream buffering.

Release 4.23.1 (December 18, 2025)

We're always working to improve your experience on Evercast. Here’s the latest:

Bug fixes

Fixed: We corrected an issue that was causing brief glitches or blips in room connection.

Release 4.23.0 (December 14, 2025)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

We increased the security of the App Share feature.
We improved how App Share works with recordings.

Release 4.22.0 (October 26, 2025)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

We made security improvements.

Bug fixes

Fixed: We made minor corrections to automated system emails.

Release 4.21.1 (October 16, 2025)

We're always working to improve your experience on Evercast. Here’s the latest:

Bug fixes

Fixed: We improved App Share loading for the west U.S. region.

Release 4.21.0 (October 3, 2025)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

Evercast for Web version 4.0+ can now be used in on-prem setups.

Release 4.20.2 (September 28, 2025)

We're always working to improve your experience on Evercast. Here’s the latest:

Bug fixes

Fixed: We made some security updates.

Release 4.20.1 (September 26, 2025)

We're always working to improve your experience on Evercast. Here’s the latest:

Bug fixes

Fixed: We made some security updates.

Release 4.20.0 (September 21, 2025)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

We've upgraded the recording feature and added the option to download your recordings. To request downloadable recordings, contact your account manager.
Downloadable recordings will capture webcams, drawings, App Shares, and the most recent stream into the room.

Release 4.19.0 (August 31, 2025)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

Suites customers will see additional App Share apps in the Stream menu.
We added backend support for the upcoming EDI for Avid feature.

Bug fixes

Fixed: We improved playback of surround sound streams on Evercast for Chrome.
Fixed: We improved the quality of video streams from Box.com.
Fixed: We corrected a watermarking issue that was affecting some iPad users.

Release 4.18.0 (August 18, 2025)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

We made some backend updates to support Evercast for Web 4.0.

Release 4.17.0 (July 23, 2025)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

We made a minor update to our forensic watermarking.

Release 4.16.0 (July 17, 2025)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

We added the ability to programmatically and dynamically create and close rooms. We also added backend support for an End session button for room admins.

Release 4.15.0 (July 11, 2025)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

We made some security enhancements to the platform.
We made updates to support the upcoming redesigned Evercast web app.

Release 4.14.0 (June 10, 2025)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

We enabled backend support for forensic watermarking on the iOS and Apple TV apps. This feature is available on iOS version 1.6.0+ and Apple TV version 1.4.2+.

Bug fixes

Fixed: When a user is disinvited from a private room, they'll no longer be able to auto-connect to that room with the Apple TV app.

Release 4.13.0 (April 6, 2025)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

We made some updates to App Share, in preparation for the full release of Evercast Suites.

Release 4.12.0 (March 24, 2025)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

You can view a source video's frame rate in an App Share stream.
We added stereo audio to App Share streams, and backend support for surround sound.
When a streamer leaves a room, their App Share streams will automatically stop.
We updated the security protocols for App Share.

Release 4.11.0 (February 2, 2025)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

We added backend support for forensic watermarking, which is available in Evercast Suites.

Release 4.10.0 (November 8, 2024)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

We made improvements to our server APIs for account creation, MFA, and room settings.

Release 4.9.0 (October 21, 2024)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

Going forward, new rooms will be created in our V4 server infrastructure. This upgraded architecture increases system stability and expands our global low-latency network.

Release 4.8.0 (October 15, 2024)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

We improved our SSO process on the iOS app.

Release 4.7.0 (September 26, 2024)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

When using Sign in with Apple, you can use the Hide My Email feature.

Note: If you’re using Hide My Email, you’ll need to provide your randomized email address to the room owner (___@privaterelay.appleid.com) to be invited to a private room. For more info see https://support.apple.com/en-us/105078

Release 4.6.0 (September 22, 2024)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

We made major upgrades to our server architecture. These include improved room assignment to increase efficiency, improved stability, and additional tracking and logging features.
We enhanced the security of our authentication flow.
We enhanced the security of our cloud storage authorization.

Bug fixes

Fixed: We corrected a performance issue with streaming multiple DAM videos.

Release 4.5.0 (August 15, 2024)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

We increased backend support for Evercast On-Prem.

Release 4.4.0 (July 29, 2024)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

We increased the efficiency of our server scaling.

Release 4.3.2 (July 23, 2024)

We're always working to improve your experience on Evercast. Here’s the latest:

Bug fixes

Fixed: We made changes to our recordings feature.

Release 4.3.1 (June 11, 2024)

We're always working to improve your experience on Evercast. Here’s the latest:

Bug fixes

Fixed: We increased the flexibility of our SSO configurations.

Release 4.3.0 (April 15, 2024)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

Notes is now an opt-in feature on all Evercast platforms. If you wish to keep using Notes, please contact your Customer Support representative and they can enable it for your room(s).

Release 4.2.0 (April 7, 2024)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

We added backend support for future integrations.

Bug fixes

Fixed: On Evercast for Chrome, Box.com streams were not properly labeled in the stream thumbnail.

Release 4.1.10 (February 12, 2024)

We're always working to improve your experience on Evercast. Here’s the latest:

Bug fixes

Fixed: When a room was in Do not disturb mode, Apple TV would have trouble connecting to the room.
Fixed: If guests were already in a room and then Do not disturb was enabled, the guests couldn't send or receive chats and notes.

Release 4.1.9 (December 13, 2023)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

We made a security update to our servers.

Release 4.1.8 (December 10, 2023)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

We added backend support for future integrations.

Release 4.1.7 (November 21, 2023)

We're always working to improve your experience on Evercast. Here’s the latest:

Bug fixes

Fixed: On the desktop app, if room owners were deleted from the room access list, they would lose their room owner status and permissions for that room.

Release 4.1.6 (October 18, 2023)

We're always working to improve your experience on Evercast. Here’s the latest:

Bug fixes

Fixed: High color accuracy streams sent to Apple TV from the desktop app or an external device were not displaying properly.

Release 4.1.5 (August 7, 2023)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

We adjusted the health checks of our room servers to make them more resilient under heavy loads.

Release 4.1.4 (July 24, 2023)

We're always working to improve your experience on Evercast. Here’s the latest:

Bug fixes

Fixed: We corrected an intermittent issue where some users would get an error when trying to create a private MFA room.

Release 4.1.3 (June 29, 2023)

We're always working to improve your experience on Evercast. Here’s the latest:

Bug fixes

Fixed: We improved the process for signing in with SSO on the desktop app.

Release 4.1.2 (June 15, 2023)

We're always working to improve your experience on Evercast. Here’s the latest:

Bug fixes

Fixed: Some users were experiencing an error when signing in with Microsoft 365 SSO.

Release 4.1.1 (June 8, 2023)

We're always working to improve your experience on Evercast. Here’s the latest:

Bug fixes

Fixed: Some users were receiving a “Sandbox:error” when they tried to create a new account.

Release 4.1.0 (June 4, 2023)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

We integrated Okta cloud security and identity management into our secure login process, multi-factor authentication (MFA), and single sign-on (SSO).

Release 4.0.12 (May 21, 2023)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

Evercast admins can now assign a room to another server in a different geographic region.

Release 4.0.11 (May 5, 2023)

We're always working to improve your experience on Evercast. Here’s the latest:

Bug fixes

Fixed: We corrected an issue that was causing the dashboard to load slowly for some desktop users.

Release 4.0.10 (April 11, 2023)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

Users running in incognito mode or using ad blockers can now access a MFA room.

Release 4.0.9 (March 26, 2023)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

We upgraded our backend support for Evercast On-Prem.
Guests without an account will need to enter a valid email address in order to join a room.

Release 4.0.8 (March 10, 2023)

We're always working to improve your experience on Evercast. Here’s the latest:

Bug fixes

Fixed: Some users were having trouble joining a room with a special invite link on the desktop app.

Release 4.0.7 (March 1, 2023)

We're always working to improve your experience on Evercast. Here’s the latest:

Bug fixes

Fixed: We improved our authentication system.

Release 4.0.6 (January 5, 2023)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

We added backend infrastructure and security improvements to ensure the smooth running of Evercast.

Release 4.0.5 (December 22, 2022)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

When MFA is enabled and a room changes from open to private, we will email the room owner to notify them of the change.

Release 4.0.4 (December 18, 2022)

We're always working to improve your experience on Evercast. Here’s the latest:

Bug fixes

Fixed: If a user created a room invite in the Desktop app, and the invitee accepted but was using Chrome, the invitee would not see that room in their Evercast Dashboard.

Release 4.0.3 (December 11, 2022)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

For organizations using MFA rooms and company SSO, we made it easier for subgroups in that organization to log in.

Release 4.0.2 (December 4, 2022)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

In Admin Portal, when Require MFA is switched on and Room-specific is not selected, you will receive a warning that all open rooms will be converted to private rooms.

Release 4.0.1 (December 2, 2022)

We're always working to improve your experience on Evercast. Here’s the latest:

Bug fixes

Fixed: Some Desktop 2.3.1 and Desktop 2.4 users were missing saved room tiles in their Evercast Dashboard.

Release 4.0.0 (November 27, 2022)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

We added server support for multi-factor authentication (MFA).
We enhanced our SSO authentication to support more enterprise customers.

Bug fixes

Fixed: Sometimes users received an error when trying to remove a room from their dashboard.

Release 3.11.1 (November 10, 2022)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

We added server support for the Network connectivity feature in our Mac and Windows apps.

Bug fixes

Fixed: Sometimes a participant's audio would drop out, where they could be heard by some people in the room and not by others.

Release 3.10.11 (October 25, 2022)

We're always working to improve your experience on Evercast. Here’s the latest:

Bug fixes

Fixed: On the Evercast desktop app, session recordings containing surround sound audio would fail to play back.

Release 3.10.10 (October 16, 2022)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

We improved diagnostic messages from EBS streams to our servers.
We enhanced our SSO authentication to support more enterprise customers.

Release 3.10.9 (October 2, 2022)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

We enhanced the logging and monitoring of our API service to increase our system stability.

Release 3.10.8 (September 21, 2022)

We're always working to improve your experience on Evercast. Here’s the latest:

Bug fixes

Fixed: We fixed some issues with the Evercast app and SSO authentication.

Release 3.10.7 (September 4, 2022)

We're always working to improve your experience on Evercast. Here’s the latest:

Bug fixes

Fixed: Existing Evercast users can join a room with a single-use access link, without having to log out and enter the room as a guest.

Release 3.10.6 (August 28, 2022)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

We made improvements to our authorization/authentication service.
We added server support for a future Apple TV feature, automatic room rejoin.

Release 3.10.5 (August 25, 2022)

We're always working to improve your experience on Evercast. Here’s the latest:

Bug fixes

Fixed: We increased diagnostic messages from the web and desktop apps to our servers, regarding connection strength.

Release 3.10.4 (August 17, 2022)

We're always working to improve your experience on Evercast. Here’s the latest:

Bug fixes

Fixed: We corrected an occasional bug where IP addresses were not properly assigned to rooms.
Fixed: We improved our ability to detect when certain server resources are not responding correctly.

Release 3.10.3 (August 14, 2022)

We're always working to improve your experience on Evercast. Here’s the latest:

Bug fixes

Fixed: Sometimes when two participants joined a room at the same time, a "split room" situation would occur where a participant would show as the only person in the room, unable to see or hear the other users.

Release 3.10.2 (August 5, 2022)

We're always working to improve your experience on Evercast. Here’s the latest:

Bug fixes

Fixed: We corrected an occasional bug where IP addresses were not properly assigned to rooms.

Release 3.10.1 (August 4, 2022)

We're always working to improve your experience on Evercast. Here’s the latest:

Bug fixes

Fixed: We corrected an issue where a guest would click a Special guest invite link to join a live private room, and get stuck on the Evercast loading screen.

Release 3.10.0 (July 31, 2022)

We're always working to improve your experience on Evercast. Here’s the latest:

What's new

When Support moves a room to another server for performance reasons, participants will be informed of the move without having to quit and re-join the room. Any active recordings will be re-started on the new server.
Users can now join the same room with the same account, on multiple devices.
We improved performance and reliability of recording sessions, and reduced their CPU usage.