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Participants can't hear stream audio - for Streamers

What to do if participants can't hear stream audio

If participants are unable to hear stream audio, please check to confirm the stream audio isn't muted. 

Note: Red icons indicate the audio is muted

Screen Shot 2020-07-22 at 12.47.13 PM

Also, confirm that EBS is showing an audio signal. 


If it's not, try the following:

1) If you are using a capture device, unplug the device and plug it back in.

2) Make sure the correct audio source is selected.