If you are having problems with a stuttering stream or sluggish computer performance on your workstation, you are most likely overloading your computer's central processing unit (CPU), which is degrading your stream quality. This is particularly common with older machines or less powerful processors, though it can happen to anyone if you're asking too much of your computer.
Here's how to lessen some of the weight on your CPU and improve your streaming experience.
Fully close and quit any programs you're not actively using, as they are likely competing with Evercast for processing power, which can negatively impact stream performance.
Restart your computer
Even better, give yourself a completely clean slate. Starting each Evercast session with a fresh restart clears your computer of any tasks or applications running in the background that are pulling processing power. Even if your applications are on idle, they are taking away processing power that could be directed to your Evercast stream.
Optimize Google Chrome
Inside Google Chrome, close any browser tabs you're not using and turn off any unnecessary extensions.
How to turn off extensions:
1. Click the puzzle icon at the top right corner of the screen and then select 'Manage Extensions' from the dropdown menu.
2. In the 'Manage Extensions' window, turn off any extensions that you don't need to run during your Evercast session. This will free up space for your computer to better process the stream.
Adjust participant webcam settings in the Evercast room
In the Evercast room on your web browser, you can close the participant video thumbnails, allowing your computer to only process video from one source and thereby improve CPU & network performance. To do this, simply click the 'Hide Thumbnails' icon in the toolbar.
It is also helpful to lower the quality of your participants' video (webcam) feeds. To do so, navigate to the 'More' submenu at the bottom right of your screen and select 'Device Selection.' Then, reduce webcam quality to 'Low.'
NOTE: This only affects the quality of the webcam feeds, NOT the stream.
Hide the stream feed in the Evercast room
If you are sending the stream from your side, we recommend hiding the stream feed inside the Evercast room. To do so, locate the thumbnail representing the EBS feed among the participant video thumbnails. Click the webcam icon inside the EBS thumbnail. This takes a load off your computer by not downloading the same stream that you are also uploading to Evercast room.
Avoid conferencing and sending a stream from the same machine
If possible, you can also use a separate computer to video conference in the Evercast room. Doing so will take some of the processing load off your workstation so you can allocate CPU usage to running your software & streaming successfully into the Evercast room.