This article pertains to the new Evercast (Feb 2021 or later). For help on this issue with Evercast Legacy, click here.
In order for EBS to stream, the application must know which Evercast room it is connecting to. This requires that the correct server name, server room and stream key be added to EBS from the Evercast room on your web browser. Here's how to accomplish this.
1. Access the EBS keys inside of your Evercast room by navigating to the bottom right of the window to access the 'More' submenu. Then, select 'EBS stream keys' to pull up the EBS Settings window.
2. Inside the EBS Settings window, you'll see 'Server Name,' 'Server Room Key,' and 'Stream Key.' These are the keys you will need to have set in EBS.
3. Now open EBS and click the 'Settings' button.
4. Within the 'Settings' window, enter the keys you copied from the Evercast room on your web browser, then save the settings.