1. Check to see if the audio meter on EBS is moving. If it is moving, please see this article. If it isn't moving, please continue.


2) Make sure the audio stream isn't muted (mute button is activated).


3) Make sure that the audio stream volume bar isn't turned all the way down.


4) Confirm that there is audio being sent from the source (i.e. Is there audio traveling through the HDMI cable?)


5) Confirm that the correct audio device is selected under properties in EBS

Did this answer your question?